MSP Monetisation

MSP Monetisation.

Every new customer should add margin, not eat into it. Instead you pay per module across five tools, fixes sit pending in the gap between them, and compliance evidence lives nowhere until an audit forces the scramble. Alert fatigue burns your best people out faster than you can hire them. RoboShadow swaps that sprawl for one agent that finds and fixes in the same place. Nine tools, one bill per device, remediation running hands-free around the clock. You take on more customers at a better margin because the work per customer stops climbing.

What you haveOne platformWhat you sell
Unpatched fleetsFixes stuck between tools
Tool sprawlFive agents, five bills
Compliance loadEvidence gathered by hand
One platformFind · fix · grow
OnboardAutomateStandardiseScale
One workflowLess analyst time
One agentLower tool cost
One billClearer margin

More managed customers flow through one repeatable service without multiplying tools.

PROFITABLE SECURITY

Close the handoff gap. Scale profit, not headcount.

Tool sprawl and per-module licensing kill MSP margins. RoboShadow replaces your security stack with one platform, one agent, one bill—and automated remediation that closes the gap between discovery and fix.

What gets in the way

  • Tool sprawl tax. Managing five consoles, three RMM agents, and separate licensing per module erodes margins on every new tenant.
  • Handoff gap. Vulnerabilities discovered in tool A sit queued until your team logs into tool B to remediate—time the attacker keeps, margin you lose.
  • Per-module licensing. Separate scanner, patch agent, and EDR each charge per-seat, turning SMB contracts unprofitable when labour cost exceeds SLA fee.
  • Labour-driven scaling. Each tenant adds triage workload and discovery delays; you scale headcount instead of margins.

How RoboShadow answers it

  • Auto-fix majority. Remediation runs 24/7 hands-free; your team focuses on billable exceptions, not triage queues.
  • Nine tools, one bill. Compliance, CVE detection, OS patching, firewall, endpoint hardening, uninstall, BIOS, audit bundled into a single per-device charge.
  • Transparent pricing. Cost locked at contract time with no per-tool, per-scan, or per-fix surcharges—customer growth drives margin, not complexity.
  • One platform, one agent. Replace five consoles, three RMM agents, and two licensing tiers with a single management interface and unified data set.
What it is

RoboShadow closes the gap between detection and remediation with one agent delivering nine security capabilities, one transparent bill per endpoint, and automated fixes that run hands-free.

Who it's for

MSPs managing SMB compliance, breach prevention, and vulnerability remediation who need margins that scale with customer growth instead of headcount.

Monetisation outcomes

Grow revenue faster than labour cost.

One agent, one platform, one bill. The majority of findings close hands-free. Scale your managed security services from 10 customers to 50 without proportional headcount growth.

Lower per-tenant security operations overhead
Small teams can manage many SMB or midmarket customers
Continuous monitoring and hands-free remediation across all tenants
Audit-ready evidence trail for every remediation and compliance proof
One agent replaces five. Per-device pricing replaces per-module licensing shakedown. Hands-free remediation means your labour cost per customer stays flat while security service revenue grows. Security moves from cost centre to profit centre because you have decoupled revenue growth from headcount growth.The MSP monetisation loop
Built for governance and trust

Enterprise controls, MSP pricing.

Multi-tenant isolation, approval gates, role-based access, audit-ready evidence. Every customer's infrastructure stays isolated and auditable. Your team stays in control across all 50 tenants.

Approval gates you control

Auto Fix applies hands-free patches only within policies you set. Higher-risk remediations require your explicit approval before touching any customer asset. Customer gets faster fixes, you stay in control.

Role-based access control

Junior technicians see only their assigned customer tenant. Senior staff see all. Configure who can approve fixes, modify policies, and access audit logs per customer and role. No junior tech ever touches a senior customer by accident.

Complete audit trails

Every patch, every approval, every policy change: logged with actor, timestamp, customer, device, outcome. Generate compliance reports per customer ready for audit. Prove adherence to ISO 27001, NIST, SOC 2 by tenant.

Proof and accreditation
  • SOC 2 Type II certified (independently attested, report on request)
  • Cyber Essentials Plus and CREST-certified penetration tests commissioned annually
  • Founded in London, 2017, built by practitioners. British company, EU data residency (Ireland) on AWS. Built by people who have run security teams
  • 124,000+ organisations trust RoboShadow to protect their estates
  • Trusted by MSPs, SMBs, and enterprise to close the loop from discovery to automated remediation at scale
  • READY TO GROW

    One platform, one profitable margin.

    Monetise security without managing five consoles. Build a scalable service on solid ground.